(4.7 / 5)14+ Ratings

Zaxby's Reviews

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Overall Rating

4.7

14 Reviews

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443%
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About Zaxby's

Zaxbys.com is the official website of Zaxby's, a premium quick-service restaurant chain known for its Chicken Fingerz™ and wings. The website provides information about the menu, including their signature sauces, and allows users to stay updated on the latest offerings and promotions. It also offers a link to the Zaxby's Guest Experience Survey.

Zaxby's Pros & Cons

Pros of Zaxby's:

Free Shift Meal: Employees at non-franchise locations receive a free meal shift.
Flexible Hours: Zaxby's offers flexible hours, which can be beneficial for employees.
Good Management: Many employees report positive experiences with management, describing them as very nice and supportive.
Fast-Paced Environment: The work environment is fast-paced, which can be appealing to those who enjoy dynamic settings.

Cons of Zaxby's:

Poor Customer Service: Many customers have reported poor customer service, including issues with order accuracy and staff attitude.
Quality Control Issues: There have been complaints about the quality of food, including burnt or hard food items.
Order Accuracy Problems: Employees often struggle with getting orders right, which can lead to customer dissatisfaction.
Online Ordering Issues: Customers have experienced problems with online ordering, such as orders not being found or delayed.

Overall Rating: Zaxby's has a rating of 1.5 stars from 231 reviews on Sitejabber, indicating general dissatisfaction among customers.

Zaxby's Coupon & Discount Codes

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Zaxby's Customer Reviews (14)

0/5

Mariette Narcisse

Verified Buyer

Jul 31, 2024

Kimberly Wilson

Verified Buyer

Jul 31, 2024

Christina Nørgaard

Verified Buyer

Jul 31, 2024

Michael Poling

Verified Buyer

Jul 30, 2024

Victoria Dickinson

Verified Buyer

Jul 30, 2024

Deli Forgáts

Verified Buyer

Jul 30, 2024

Joy Chesnay

Verified Buyer

Jul 30, 2024

Sally Aslakhanov

Verified Buyer

Jul 29, 2024

Andrew Whittaker

Verified Buyer

Jul 26, 2024

William Read

Verified Buyer

Jul 26, 2024

Zaxby's Customer’s Q&A

No question yet

Zaxby's Features and Benefits

Zaxby's website offers a variety of features and benefits. Here are some of them:

Core Values: Zaxby's operates on a set of core values that include People First, Accountability, Transparency, Innovation, and Diversity and Inclusion. These values form the basis for their operations and services.
Career Opportunities: The website provides information about career opportunities at Zaxby's. Interested individuals can apply to join the chicken-serving crew and be a part of the community.
Franchising: Zaxby's offers franchising opportunities. Individuals can become a part of the Zaxby's family by joining their growing network of franchisees.
Zaxby's Znet App: The app provides news and video content updated several times a week, a calendar of events, promotions, and industry milestones. It also allows users to create a custom profile with their photo and experience.
Zax Rewardz: This is Zaxby's loyalty program. It offers a personalized welcome and conversational language used throughout the app experience, the ability to save favorite meals, a streamlined checkout process, and the choice of ordering pick up or delivery to your door.

These features and benefits aim to provide a comprehensive and enriching experience for Zaxby's customers and team members. If you need more information, feel free to ask.

Zaxby's Pricing

Zaxby's menu prices vary by item, but here are some general price ranges:

Fingerz & Wings Meals: $7.99 to $11.99
Sandwich Meals: $9.69 to $11.29
Zalads: $9.99 to $9.99
Sides, Fingerz, Wings & Extras: $3.00 to $9.95
Kids Meals: $5.29
Desserts: $2.29 to $4.79
Sauces & Dressings: $0.25
Platters: $24.99 to $68.49
Boxed Lunches: $3.29 to $8.99

For the most accurate and up-to-date pricing, it is recommended to visit the official Zaxby's website or check their menu directly through a service like Grubhub.

Zaxby's FAQs

Zaxby's Alternatives

Based on the provided sources, the top 10 alternatives to zaxbys.com include:

Chick-fil-A - Known for its original chicken sandwich and strong market presence.
Sonic Drive-In - Famous for its drive-in service and variety of menu items.
KFC - A well-established fast-food chain with a wide range of fried chicken options.
McDonald's - One of the largest fast-food chains globally, offering a diverse menu.
Popeyes - Known for its Louisiana-style fried chicken and strong brand presence.
Bojangles - Specializes in fried chicken and biscuits, popular in the Southeastern United States.
Jollibee - A Filipino fast-food chain with a strong reputation for its fried chicken and unique gravy.
Wingstop - Known for its wings and variety of flavors, a significant competitor in the wing market.
Subway - A sandwich chain with a wide range of options, including some chicken-based meals.
Wendy's - Another well-known fast-food chain with a variety of menu items, including chicken options.